Are CKCU products safe for puppies and kittens?

Yes! All CKCU products are formulated with gentle, natural ingredients suitable for pets 8 weeks and older. Our formulas are vet-tested and free from harsh chemicals, sulfates, and parabens.

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How often should I use the grooming products?

For regular maintenance, we recommend bathing your pet every 2-4 weeks. Over-bathing can strip natural oils from their coat. Our gentle formulas are designed for frequent use if needed.

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What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, contact us for a full refund or replacement. See our Returns and Refunds page for details.

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Do you ship internationally?

Currently, we ship to Philippines and Dubai (UAE). We are working on expanding to more regions. Check our Shipping Info page for the latest updates.

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Are the ingredients really 100% natural?

Absolutely. Every CKCU product is made with carefully selected natural ingredients. We never use artificial fragrances, colors, or preservatives. Full ingredient lists are available on each product page.

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How can I contact customer support?

Email us anytime at support@alicecos.com. We typically respond within 24 hours on business days.